Amazon E-Business

virago. Comas E- blood Model Monte Sutton strayed university Assignment 2 Submitted In recrudesceial(p) Fulfillment of the Requirements for the Course BUSSES contemporary Business Dry. Miller F whole 201 1 Discussion 1. Discuss the pros and cons of amazons growth and diversification of business and specialization, and bewilder exhortations close what amazon could shit d integrity differently. The internet has become a part of most everyone daily life for many another(prenominal) years like a shot. In assenting E-Business has appeared for several years now.E-dustless refers to conducting business over the internet. E-Business accounts for to a greater extent than one- quarter of the cherish of every(prenominal) manufacturing shipments, sales and revenues, totaling $1. 3 trillion (Boone Kurt, 2011). In 1996 a famed retail community In E-Business was launched called Amazon. Com_ Amazon. Com sells various products like electronics, books, music, DVDs, housemates, PCs and cars. Amazon. Com is the biggest retailer in E-Business, It has expanded Its business In more than 220 countries. Amazon had first started forbidden as a company had first started come out(p) of the closet as an online bookstore.While exchange books Amazon was making a decent profit, but Amazon lead did not feel hat they were not making as ofttimes(prenominal) money as they had hoped to make tort the first year _ to a fault a lawsuit from Barnes and frightful prompted Amazon to come up with a way to better Its corporation. In 1999 when the E-useless boom began Amazon Went Amazon began to pop into the world of E-Business this was the best thing they could clear done. By doing this they begin to make huge profits and turned into one of the worlds leaders in E-commerce. Amazon was able to take over the E- Business because they began to offer to their customers better deals than the otherE-Business corporations could offer. They were real concentrate oned on customer satisfa ction. The firm uses sophisticated inventory tools that sponsor keep its apostrophizes down and allow it to wait for favorable supplier prices before placing dispositions. Amazon was able to restock when nobody else was restocking. As demands was move off a cliff because other retailers had placed holiday hallows much earlier, they could get better rates (Boone Kurt, 2011 up. 223). The owner Jeff Bozo understood that in order to remain competitive in this business they had to first focus on the needs of the customers.Understanding what customers want and need is was very beneficial for the victor of the company. Also expanded its trade at a lower appeal would also attract more customers to order from Amazon. Another benefit of Amazon was that they had partnership with numerous transportation companies and could provide fast and accurate inspection and repair to their consumers. Amazon has experienced many negatives ratings from some of their customers because of some of t he defective merchandise they have received. Because Amazon has partnership with many consumers to sell their merchandiseAmazon does not rightfully kip down what a person may be receiving. Consumers only know that they order this merchandise from Amazon and if something is wrong Amazon should be creditworthy for the product. I fully understand their complaint. Understand the consumers complaint. I recently ordered a Colby MPH participant from Amazon and when I got the MPH player it did not work. I looked all over the internet to try and jibe a contact number for Amazon but could not. I called Colby and went by means of some trouble shooting techniques before it was determined that the part was defective.The Colby t aged(prenominal) me to drop dead the merchandise acantha to Amazon and they would replace it. Although once I went on Amazon website to find out how to return the degree it was fairly easy. I felt as though instead of me returning the item back to Amazon I sho uld have returned the item to Colby and they could have sent me a replacement item. Now I have to wait until Amazon gets the old MPH player and the they order me another one from Colby. I would recommend that Amazon find out a way to cut out the middle man so that consumers can get their replacement items in an expeditious manner. Discussion 2.Determine the impact if Amazon. Com had split up and became a family of brands (for suit Amazon for books, Super toys for toys, etc. ), each with a public brass section but all cash in ones chips by the same parent company. Amazon may have lost some consumers had they would have branded themselves into a family of brands. What makes Amazon so unique is that a person can go to their one website and find everything they are looking for. The website has made so many changes to make it easier for the consumer to go directly to their website categorize what they are looking for and testament e able to see erect that product.Had Amazon would ha ve Just distinguished itself into a certain brand it would have seemed like they may have been trying to promote a certain item and this would have created competition amongst Amazon with its who truly likes ordering from Amazon. They would think that this is another E- Business that they are not familiar with doing business with. The ease of going to one website and understanding that everything at this website is all Amazon and the way that you use to order your merchandise you can still do it the same way.To any companies lean to think they are doing things to make it better for the consumer but in all actuality they are confusing the consumers. Discussion 3. Determine if it would be possible for Barnes and Noble or Borders to extend their marketplaces in the same way that Amazon. Com has. Explain your rationale. Yes I think it is very possible for Barnes and Noble or Borders to extend their markets in the same was Amazon. Com has. The reason I feel this way is because the aver age American consumer we are always looking for the next best marketable company on the internet.Variety is the spice of life. At first consumers would be hesitant to order something other than books from Barnes and Nobles or Borders. save once the word get out that both these companies have become and establish E-Business like Amazon they should have no problem with becoming marketable in the E-commerce business. Not all consumers are happy with ordering merchandise from Amazon, so therefore it impart take another company to get into the E-commerce business and have an launch reputation and more will follow.In order for Barnes and Noble and Borders to become triple-crown they need not to try and duplicate what Amazon is already doing in the E-Business. They need to come up with other creative ways to market their products, and also try and offer better pricing and better deportation rates than Amazon has to offer. Like anything, at first business may be slow for both companies because this is a new venture for them. But once the companies understand how the E-Business works and what customers want and need I dont for see any problems with them marketing other items other than books over the internet. Discussion 4 Determine what Amazon. Mom would need to do to expand their distribution chemical chain to include some brick and mortar buttons, and whether or not this would be a good mind. In order for Amazon to get into the Brick and Mortar outlet Amazon now would have to go out and find more building throughout the world and then higher more employees to run the outlet facilities around the world. Now Amazon instead of competing in the E-commerce industriousness now they would also be competing in the store industry. By doing this would cost Amazon more money and could possible reduce the decline in sales over the internet. This would not be a good idea for Amazon for many reasons.Operation cost to maintain a building and a full time staff make up a or otund part of the overhead cost. Most retail stores commission are a big part of a sales person salary so therefore they may not have the best interest in the internet provides more information than the sales representative could. Most consumers now days go to a retail store and price and item then go home on the internet and get a better deal. Amazon is doing Just fine by remaining the conduce E- Business on the internet, References Boone, L. , Kurt, L. , (2011). Contemporary Business. Sons Inc. Hoboken, NJ John Wiley and